Fiido, a maker of cheap direct-to-consumer electric bikes, has suspended sales of its Fiido X and is preparing a recall after discovering a flaw that could cause the folding electric bike to break in two. Fiido spokeswoman Jennifer Sun confirmed the problem to the edge and says the company will release more details by April 12. the memory was first reported by Electrek.
When the edge we reviewed the $999 Fiido D11 electric bike in 2020 and concluded that you get what you pay for. However, the follow-up $1,298 Fiido X was an improvement in almost every way, leaving us optimistic about the late-stage prototype we tested prior to its Indiegogo launch. Well.
The Fiido X is built on a lightweight magnesium frame and includes a new folding mechanism. This is where the blame seems to lie.
In a statement posted on the private Fiido X electric bike owners group on Facebook, a company representative says it received a faulty frame report on April 3 that Fiido was able to confirm at its R&D lab in Shenzhen. “Based on the fact that this flaw is a serious security issue, we now urge all users to temporarily stop using X, as there is a risk,” a Fiido representative wrote. “Relevant details of the recall implementation, user protection plan, failure cause analysis, and technical improvement plan will be published by April 12.”
As we said in our Fiido X article, “Kickstand will always be an issue with these direct-to-consumer electric bikes.” Now, six months later, this global recall will be a real test for the young company, founded in 2016which has shipped hundreds of thousands of electric bikes around the world with the help of Indiegogo.